Sep 18, 2013
BEAVERTON, Oregon — Biamp Systems, a leading provider of innovative, networked media systems, is excited to announce the newest level of service and support with the creation of Cornerstone: The Biamp technical support knowledge base.
With the launch of Cornerstone, the knowledge and expertise of Biamp's applications engineers will be available 24/7 online. As an additional support tool, customers will now be able to locate relevant information about their projects and equipment in a single, highly searchable location. Cornerstone content will include Biamp-specific information in the form of:
Information on the site will include product-specific configurations, best practices, and industry-related insights. Knowledge of concepts such as VoIP, AVB, distance conferencing, and networked audio will also be addressed at length.
"This 'supportal' is yet another way for our customers to access technical support information, any time of day or night," said Kiley Henner, Biamp's Education and Applications Engineering Manager. "Biamp app engineers will always be available via phone and through our on-site professional services. It's what we do."
The site will be dynamic, with regularly updated information and active involvement from the Applications Engineering team. You can find Cornerstone on www.biamp.com under Support.
About Biamp Systems
Biamp Systems is a leading provider of innovative, networked media systems that power the world’s most sophisticated audio/video installations. The company is recognized worldwide for delivering high-quality products and backing each one with a commitment to exceptional customer service.
Biamp is dedicated to creating products that drive the evolution of communication through sight and sound. The award-winning Biamp product suite includes: Tesira® media system for digital audio and video networking, Devio® collaboration tool for modern workplaces, Audia® digital audio platform, Nexia® digital signal processors, and Vocia® networked public address and voice evacuation system. Each has its own specific feature set that can be customized and integrated in a wide range of applications, including corporate boardrooms, conference centers, huddle rooms, performing arts venues, courtrooms, hospitals, transportation hubs, campuses and multi-building facilities.
Founded in 1976, Biamp is headquartered in Beaverton, Oregon, USA, with additional engineering operations in Brisbane, Australia and Rochester, New York. For more information on Biamp, please visit www.biamp.com.
Media Contact: Amanda M. Roe