Biamp tackles 24-Hour Tech Support: Names Bonsoir as EMEA Specialist

Company Overview

Around the world, around the clock, Biamp equipment manages and delivers immersive AV experiences.

  • Our Product Is Our People

    Our Product Is
    Our People

  • Helping Customers Succeed Is Our Passion. Also Bacon.

    Helping Customers
    Succeed Is Our Passion

  • 40+ Years Of Innovative Solutions

    Years Of Innovative
    Solutions

  • Award-Winning Products

    Award-Winning
    Products


We deliver, manage, and enhance professional audio and video for the most effective, natural communications possible.

You’re in the AV business because you love it. Us too. We’re musicians, sound engineers, tinkerers, and most importantly, AV geeks. We’ve taken our love of AV and poured it into high-quality products that are customized to fit and flex with the venue, customer specifications, and budget.

Most people have never seen Biamp products, but you've probably heard or seen them work wonders—in spaces large and small, around the world, and around the clock. With professional AV systems installed in over 100 countries, we go beyond making sound intelligible. Our systems make sound resonate clearly and naturally, for the most effective communications possible.

Our manufacturing process is the key. From initial DSP design and engineering development, to prototyping and fabrication, to in-depth testing and quality assurance, we manage everything within our walls. The result is shorter lead times, faster response, and increased convenience for you and your customers.

Delivering a quality product experience also means being committed to helping you maintain them. Our applications engineers, customer service team, and regional managers are always there for you. Whether you need help designing a system or finding an answer a specific technical question, we have the expertise to be of service.

Our goal is to help you deliver an unmatched level of innovation, quality, and reliability in your AV projects. We do our best work when building AV systems that make you look, and sound, great.

View our quality policy

Biamp tackles 24-Hour Tech Support: Names Bonsoir as EMEA Specialist

Jan 29, 2007, 21:04 PM by User Not Found
New UK-based technical support representative means that customers can reach a specialist, live, at any hour in the day.

Underscoring its commitment to providing customers with a comprehensive, worldwide support network, Biamp today introduced Martin Bonsoir as the new addition to its technical support team. The announcement, made at ISE 2007, means that Biamp customers can now reach a technical support engineer at any hour in the day, regardless of their country and time zone.

Based out of London, Bonsoir will oversee technical support operations for customers in Europe, Africa and the Middle East, as well as other regions as needed. In his new role with Biamp, Bonsoir will report to Kiley Henner, Biamp's Technical Support Manager.

Commenting on the announcement, Henner said, "With the addition of Bonsoir, Biamp customers never have to worry about being able to reach a support specialist live. We continue to see a tremendous amount of innovative projects across all of Europe, as well as in Africa and the Middle East, and we are extremely excited to provide these customers with a dedicated support team for the quickest response possible. Martin's extensive industry experience makes him perfectly qualified for this vital position in our support team and his meticulous attention to system design and engineering will be immediately apparent to our customers on a daily basis. This, coupled with his amiable personality, makes Martin a perfect selection for Biamp and for this exciting new position."

Bonsoir comes to Biamp after serving as the Head of Engineering for Marquee Audio Ltd in Middlesex, UK. At Marquee Audio Ltd, Bonsoir oversaw the company's technical policy and health and safety regulations compliance; managed the company's design and programming for Audio DSP-based systems as well as control and automation systems; and managed all internal and customer training. Throughout his career, Bonsoir has also worked as an engineer for live sound companies, pro audio companies and recording/studio companies.

"I'm looking forward to working for a company like Biamp whose products are right at the heart of so many exciting projects," said Bonsoir. "All of our distributors continue to push the limits of innovation with our products, and I look forward to the opportunity to provide these customers with only the highest-quality technical support and service."

For more information reaching Biamp's worldwide support staff, visit Biamp.com.

Biamp tackles 24-Hour Tech Support: Names Bonsoir as EMEA Specialist

Jan 29, 2007, 21:04 PM by User Not Found
New UK-based technical support representative means that customers can reach a specialist, live, at any hour in the day.

Underscoring its commitment to providing customers with a comprehensive, worldwide support network, Biamp today introduced Martin Bonsoir as the new addition to its technical support team. The announcement, made at ISE 2007, means that Biamp customers can now reach a technical support engineer at any hour in the day, regardless of their country and time zone.

Based out of London, Bonsoir will oversee technical support operations for customers in Europe, Africa and the Middle East, as well as other regions as needed. In his new role with Biamp, Bonsoir will report to Kiley Henner, Biamp's Technical Support Manager.

Commenting on the announcement, Henner said, "With the addition of Bonsoir, Biamp customers never have to worry about being able to reach a support specialist live. We continue to see a tremendous amount of innovative projects across all of Europe, as well as in Africa and the Middle East, and we are extremely excited to provide these customers with a dedicated support team for the quickest response possible. Martin's extensive industry experience makes him perfectly qualified for this vital position in our support team and his meticulous attention to system design and engineering will be immediately apparent to our customers on a daily basis. This, coupled with his amiable personality, makes Martin a perfect selection for Biamp and for this exciting new position."

Bonsoir comes to Biamp after serving as the Head of Engineering for Marquee Audio Ltd in Middlesex, UK. At Marquee Audio Ltd, Bonsoir oversaw the company's technical policy and health and safety regulations compliance; managed the company's design and programming for Audio DSP-based systems as well as control and automation systems; and managed all internal and customer training. Throughout his career, Bonsoir has also worked as an engineer for live sound companies, pro audio companies and recording/studio companies.

"I'm looking forward to working for a company like Biamp whose products are right at the heart of so many exciting projects," said Bonsoir. "All of our distributors continue to push the limits of innovation with our products, and I look forward to the opportunity to provide these customers with only the highest-quality technical support and service."

For more information reaching Biamp's worldwide support staff, visit Biamp.com.

Why Choose Biamp.

Learn about our manufacturing process with Tray Gibbs, and why we think our best product is our people.

Contact Us.

Our sales and support teams are ready to help.
Contact us today.