Product Repairs, Service & Return Authorization Requests

Biamp provides comprehensive support for products under warranty and outside warranty. If you’re having trouble and need technical repairs / support, or need to return product, complete the relevant Return Authorization form below and a representative will contact you to discuss support options.

You can also contact us at or 877-242-6796.

For product order inquiries, send an email to

Choose this RA form for tech support / repair

RA – Product Repair
or Replacement Needed

Have a malfunctioning Biamp product? Our Technical Support team is on hand to determine if a repair or replacement is necessary. Click below to submit a return authorization request, and a team member will reach out to assist you.


Select this RA for product returns for credit

RMA – Return Material Authorization For Credit

Products shipped from Biamp in the last six months are eligible for return for credit less a 15% restocking fee.

A return authorization number is required to return a product.


Loudspeakers Services

Loudspeaker Field Servicing and Parts

You can always return a loudspeaker for repair, but sometimes it’s easier to have it fixed in the field. Biamp utilizes Authorized Field Service Stations across the continental U.S. that can help. You can also order replacement parts if needed.


*PLEASE NOTE: Submitting a Return Authorization (RA) request does not guarantee an RA will be generated. These requests are reviewed individually by our expert team members to determine whether an RA is necessary. If an RA does not appear to be necessary, our team members will still reach out to assist you!