VoIP is a complex set of protocol exchanges, requiring specific steps and conditions in order to implement it effectively. Check out the video below to learn how to gather the necessary information for implementing a VoIP system.

For more in-depth VoIP coverage, visit the VoIP section on Cornerstone, Biamp’s online technical support knowledgebase. In addition, we offer an online VoIP training program. Training is conducted in installments via convenient online videos, allowing you to learn at your own pace. Upon completion of the course, you’ll earn four renewal units (RUs) toward InfoComm CTS.