Fix Issues Remotely
Resolve problems without on-site visits. Support teams can step in from anywhere to keep systems running.
Assist Remotely
Send Commands Directly to the System
Command
Remote Command,
Total Control
Instantly send system commands to Tesira devices from anywhere. Resolve issues, adjust settings, and keep spaces running smoothly— without stepping on site.
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Access Commands
Instantly
See all available controls at a glance. Select your Tesira processor and act fast with a clear command list.
Select the Tesira Processor
View a Full List of Available Commands
Simplify Everyday Use
Operate with confidence through a streamlined interface. Preconfigured widgets and admin-curated lists make it easy for anyone to control the system
Preconfigured Widgets
No Design Work Needed
Admin-curated Command List
Protected Access, Clear Roles
Only authorized users can issue remote commands
Command Admin
Command User
Frequently Asked Questions
Workplace Command lets your team send system commands to deployed AV systems from anywhere. Resolve common issues like wrong input selection,
muted microphones, or volume problems remotely — without dispatching a technician on-site.
Command supports real-time control of Tesira and Cambridge Qt X devices. Common actions include adjusting volume, changing input sources, muting and
unmuting microphones, recalling presets, and rebooting devices. Authorized users can send any command available in the system's curated command list.
Command sends real-time operational commands to keep deployed AV systems running — built for support teams, IT, and operators handling everyday issues.
Workplace Control is the full control system for designing touch panel interfaces, programming custom logic, and integrating third-party devices — built for
integrators and programmers.
Command uses role-based access with two roles: Command Admin and Command User. Admins configure which commands are available and who can send
them. Users send commands from the curated list. Only authorized users can issue remote commands.
Command requires Tesira or Cambridge Qt X devices and a Monitoring & Management Plus license. Once licensed, your team can access Command through
any modern web browser — no client software, no on-site setup.
Resources for Every Role
Explore a variety of resources designed to help you get the most out of Biamp Workplace.
Blog
Explore detailed articles and insights to learn more about every aspect of Biamp Workplace.
Cornerstone
Access in-depth guides, troubleshooting tips, and expert resources to resolve issues quickly.
Training
Free, comprehensive training to enhance your knowledge of Biamp Workplace, tailored for all experience levels.
Contact Support
Get help directly from our support team for any issues or questions you may have.