Our Vocia platform includes several options for comprehensive system monitoring and reporting that can be customized based on your project’s needs.
Modern Emergency Communications Systems (ECS) have significant requirements for system monitoring and fault detection and reporting. For Vocia, those fault conditions can range from automated emergency notifications to individual components going offline. The centerpiece of our monitoring is our software dashboard, which allows quick and easy access to diagnostics, system health information, status, usage, audio levels, and more. System alerts are displayed on the dashboard, and can be automatically emailed to a facility’s command center or relevant individuals when customer-specified fault conditions are triggered.
Vocia uses distributed networking with system intelligence residing in each local device. Should a device fail, only that device is impacted, and the remainder of the system will still function normally. Vocia’s internal monitoring feature immediately reports any failure so corrective measures can be taken. There are also redundancies built into every major device, such as amplifiers and the MS-1e messaging processor. In the event of device failure, it is backed up by another device within the network.
For speaker runs, Vocia’s end-of-line devices test and report on speaker line integrity with Vocia amplifiers. This allows you to monitor and receive notifications if one or more loudspeakers are not receiving a signal from a Vocia amplifier, which is critical during times of emergency. If an error is detected, it will be displayed in the Vocia software. This is particularly helpful for large facilities such as airports and rail stations, which tend to have numerous long speaker runs.
Vocia also interfaces with building systems such as fire panels and security systems. The LSI-16 was specifically developed to connect to a fire alarm and put the system into emergency mode when the fire alarm is triggered. However, in many situations, the fire alarm bell is no longer the end-all-be-all for emergency notification. Recent situations have made the authority having jurisdiction (AHJ) realize that numerous systems must be employed, and in different ways, depending on the nature of the emergency. Alarms are never deactivated or ignored; instead verbal direction is now allowed (in predefined ways) to take precedence over the alarm that may be occurring at the same time. These are all intelligent and automated functions that Biamp has researched and built into Vocia to address and meet the latest standards in emergency communications, whether deemed critical now or in the future.